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Terms & Conditions

"Our products cannot be exchanged or returned, with the exception of cases where you have received an item in a damaged or defective condition or received a product that is different from the product described in the invoice. In such cases, the return should be made with the original packaging, tags, labels, and original packing intact, without altering the serial number. Additionally, please include any freebies and other accessories that came with the product. The return should be initiated within seven (7) business days from the date of order delivery."

Refund and Cancellation

"Our products cannot be exchanged or returned, with the exception of cases where you have received an item in a damaged or defective condition or received a product that is different from the product described in the invoice In such cases, the return should be made with the original packaging, tags, labels, and original packing intact, without altering the serial number. Additionally, please include any freebies and other accessories that came with the product. The return should be initiated within seven (7) business days from the date of order delivery.

 

Contact Our Customer care no: care@canda.in 

Or call us at 80865 44 44 8

Ship & Delivery

Our Products are delivered through authorized delivery partners. All Orders are processed for shipment after successful pre-payment ( Except in the case of COD Orders. Cash On Delivery is applicable only to orders that are within the range of 199 above. Our products will ship throughout India. Once your order has been dispatched, you will receive an email with the tracking details.

 

Possum is not responsible for delivery of the product to the wrong address furnished by you

Possum is not responsible for any loss/damage to you due to incorrect/false information furnished by you

 

 

Delivery of the product should take 7 to 8 working days after acceptance of the order

 

 

Contact Our Customer care no: care@canda.in 

Or call us at 80865 44 44 8

Privacy Policy

The domain https://www.possumcare.com/ is owned and operated by C and A Healthcare Private Limited. C&A group was conceived in 2009 with the vision of creating healthy and safe living. Our purpose is to give every person in the world access to personal hygiene by innovating, manufacturing, and distributing health and safety products that adhere to the best of global standards. We have since grown to become a successful, multi-product, and multi-channel organization that has catered to several happy customers.​C&A Healthcare is a division of the C&A Group of Companies that is home to the C&A Construction, Automotive, Textiles, and Process Compliance Monitoring divisions, to form an extensive distribution network across various industries. Apart from a large network of external associates, we have a direct sales channel of over 35 employees. With our expansive service network, we offer an unparalleled reach across medical verticals. We have also extended our presence to the local market in India by forming distribution partnerships with renowned brands

 

 

For the purposes of this privacy statement, "You," "Your," "Yourself," and/or "User" shall mean any natural person or entity accessing the site, whether or not such person has registered with the site. 

 

We appreciate your confidence in us. As a result, We make every effort to uphold the greatest levels of confidentiality with regard to the Personal Data that We gather from Your use of Our Site.

 

 

We collect, handle, store and use Your Personal Data for the following lawful purposes in connection with the Site and the products and/or services offered on the Site:

 

 

PURPOSE OF COLLECTING THE PERSONAL DATA

 

a)    Improvement of Our offerings and to provide You with a better and personalized user interface and to evaluate the access and use of the Site with an aim to constantly improve the Site;

 

b)   Clinical research for improving Our product range and curating products based on the needs and requirements of Users/customers;

 

c)    For the purpose of data management;

 

d)   For the purpose for which You specifically provided the information;

 

e)    For crafting offers which may be best suited to You;

 

f)    For monitoring and detection of violations as well as other misuses of the Site;

 

g)   For sending You/providing You with updates relating to offers, sales, programs, order updates, payment status, processing refunds/returns/cancellations and communications pertaining to the Products and Services, promotional material etc. via SMS/Whatsapp or RCS.

h)   For compliance with internal policies and procedures and any applicable laws, rules, regulations, codes of practice or guidelines, orders or requests issued by any court, legal or regulatory bodies (including but not limited to disclosures to regulatory bodies, conducting audit checks, surveillance, and investigation);

 

i)     For creating a database of members and influencers;

 

j)     For curating content for You;

 

k)   For providing services and discounts through reward points.

 

l)     For providing beauty, skin care, hair care inspirations and suggestions to You; 

 

m)  For processing payments for the products purchased by You;

n)   For any other purpose as disclosed to You at the point of collection/point of sale or while obtaining Your consent.

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